Satisfaction guaranteed

• Likeness not right? One free regeneration in any style, or a full refund within 30 days of delivery.
• Damaged or defective print? Free reprint on photos, no return needed.
• Change of mind before it goes to the lab? Free cancellation or address change during the one-hour hold after checkout.
• Address errors after the hold? Reprint at lab cost.
• Digital files are refundable only for defects once downloaded.

Email help@framedandfabled.com with your order number. A human replies within four business hours.

Support hours: Monday through Friday, 9 a.m. to 5 p.m. Central.